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source:Industry news release time:2021-05-07 Article author:sznbone Popular:face massager
For example, when a customer enters the door, the receptionist must greet the customer with a smile, greet the customer, take the customer to the reception area to sit down, and then pour a glass of water for the customer, ask the customer's needs, and then arrange the specific according to the customer's needs Service staff. When the customer leaves after experiencing the service, the reception staff should also smile and say goodbye to the customer. In addition, other service staff in the beauty salon should smile and greet the customer when they see the customer, so that the customer can feel the beauty of the salon. The whole friendly atmosphere, I believe that as long as this is achieved, no customer will not have a good impression of the beauty salon.
Beauty equipment, beauty salon equipment
1. The most fundamental condition for attracting and retaining customers in beauty salons
To attract and retain customers is nothing more than a few aspects: professional techniques, good service, better results, a comfortable environment, and the ability to relax physically and mentally... Beauty salons can meet customer requirements in these aspects, and they must be able to retain them. For customers, if the customers are not willing to come to the beauty salon, then the beauty salon should self-examine at which link there are still problems.
2. Maintain old customers and launch new projects in due course
Some of the customers of beauty salons are women, and women generally have a curious mentality. To meet the needs of new and old customers, beauty salons must introduce new products and new projects in a timely manner. For example, when the season is changing, beauty salons naturally have to follow the seasonal demand and introduce new products and projects that are popular and can create better returns.
In addition, you should give back to regular customers on a regular basis, thank them for their support by giving profits, giving gifts, etc., and send warm tips on life and beauty...Don’t underestimate these details, they are often the best weapon to keep customers. .
3, do a good job of experience promotion, to give customers the most true feelings
The promotion methods in the beauty industry have always been diversified. However, in recent years, too frequent promotions have made customers repulse. Beauty salons can allow customers to experience the products in person, allowing customers to experience the effects of the products in person, which is more direct than any words or dazzling promotions.
4. Let old customers introduce new customers
Every old customer has their circle of friends. If they can introduce their friends to the beauty salon for treatment, the beauty salon will add countless new customers. But not every customer is willing to introduce customers to you. Some customers should be cultivated appropriately, such as old customers with better relationships or customers who are more greedy and cheap; however, the most important thing is how to let old customers introduce new customers to beauty salons:
A, the benefits are ingeniously presented. The introduction of old customers successfully introduces a new customer to the beauty salon and will get free care items worth thousands of. Or other gifts, but the gifts should be a little higher grade, don't make some small gifts, so that customers are not motivated.
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